To serve my clients better, and to ensure I’m meeting all of their REO and Short Sale needs, I conducted a mid-year performance review about Shandrow Group’s service and communications.
I sent a short survey out by email courtesy of SurveyMonkey, to ask the opinion of my Shandrow Group newsletter subscribers. My subscribers consist of REO clients, Short Sale clients and fellow Real Estate Agents.
You can view the results of this survey below.
I’m not surprised at all by this result:
I’m glad to see that the majority of lenders don’t put too much weight on the size of the REO brokerage:
The communications feedback I received was insightful as well:
Overall, I think we’re doing fairly well in regards to how we handle our client base and communications with our clients. I can’t wait to see how the next survey’s results will compare to the data we collected this July.
If you have any questions or feedback, feel free to contact me @ 562-364-9505 or mark@shandrowgroup.com
Sincerely,
Mark Shandrow
Real Estate Broker
office 562-364-9505 ext 100
mark@shandrowgroup.com
Shandrow Group
3970 Atlantic Ave., 210
Long Beach, CAÂ 90807
follow my story at http://markshandrow.com
