Well, I’m back from the REO EXPO in Dallas Texas.
All in all, it was a great REO conference and a fantastic chance for me to catch up with a lot of my colleagues. As REO Real Estate Agents, we tend to get caught up in the work and don’t get as many opportunities to take some time and an reconnect. I can’t believe it has already been a year since the last one.
Time flies.
The information exchange is by far the best part of the conference. I am immediately implementing the following ideas:
1. Weekly property inspections reports and phone calls to ALL sellers for ALL properties.   This is a hot idea because we are going to create our own branded report.  This will be a report that is “above and beyond” the expected service level. Also, we are going to start using an outsourcer to negotiate our short sales.  I found a KILLER negotiator and will give more updates as we test this new system out.
Another great addition was the First Annual Pinnacle Awards, in which REO Insider surveyed more than 3,200 real estate professionals in January of 2010, and captured comprehensive data on the REO industry based on the performance of more than 50 REO brokerages, banks, and property valuation providers.
It was great to take part in this survey and give my opinions about how the industry is changing. I also had a great time at the Awards ceremony.
Here’s a short list of some of the 2010 Pinnacle Award winners:
- Best Overall, Big 4: Wells Fargo (Premiere Asset Services)
- Best Overall, Bank Servicer: 1st place – OneWest Bank;
2nd place – SunTrust Bank - Best Overall, Non-Bank Servicer: 1st place – Freddie Mac/HomeSteps;
2nd place – Select Portfolio Servicing - Best Overall, Outsourcer: 1st Place – Phoenix Asset Management;
2nd place – First Preston Management - Best Closing Process, Servicer: 1st Place – OneWest Bank;
2nd place – Premiere Asset Services (Wells Fargo) - Best Closing Process, Outsourcer: 1st Place – Phoenix Asset Management; 2nd place – Green River Capital
Luckily, I’ve had the opportunity to work with many of these outsourcers and servicers. I’ve also had the opportunity to work with many of the REO Expo speakers at one point or another.
The REO Expo is a great opportunity for anyone involved in the REO industry to meet colleagues, create new partnerships and learn about some of the newest REO training programs.
And they just keep making it better.
Anyway, back to work.
I hope to see you there next year!
Sincerely,
Mark Shandrow
Real Estate Broker
office 562-364-9505 ext 100
mark@shandrowgroup.com
Shandrow Group
3970 Atlantic Ave., 210
Long Beach, CAÂ 90807
follow my story at http://markshandrow.com
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